Frequently Asked Questions

Everything you need to know about our comfort-first footwear.

How do I know what size to order?

We recommend measuring your foot from heel to toe and consulting our Size Guide. If you are between sizes, we generally suggest sizing up for the most comfortable fit.

What is your return and exchange policy?

We offer a 30-day comfort guarantee. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery, provided they are in original condition.

Do Archies Footwear provide arch support?

Yes, our footwear is designed with up to 2.2cm of orthotic support to help encourage better foot posture and reduce strain on your arches.

How long does shipping take?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

Can I wash my Archies?

Absolutely. We recommend hand washing them with warm soapy water and a soft cloth. Avoid high heat and do not leave them in direct sunlight for extended periods.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.